Shipping policy

Shipping Policy

Order Processing

Orders are processed after payment has been successfully confirmed. Please allow time for order processing before shipment.

Shipping Rates

Available shipping methods and their applicable charges are displayed at checkout before you complete your purchase.

Estimated Delivery

Delivery times shown at checkout are estimates. Actual delivery times may vary depending on the product, destination, supplier processing, shipping carrier, customs, and other circumstances outside our reasonable control.

Please note that processing time may be additional to the estimated transit time shown for a shipping method.

Order Tracking

When tracking information is available, it will be provided after your order has been shipped. Tracking information may take some time to become active after shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing an order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Delays

Occasionally, deliveries may be delayed due to carrier disruptions, customs procedures, high-demand periods, weather, or other circumstances outside our reasonable control. We will assist customers where reasonably possible if a shipment experiences an unexpected delay.

Customs, Duties and Taxes

Where applicable, customs duties, import taxes, or other charges may be imposed according to the destination and applicable law. Any charges and responsibilities will be handled in accordance with the information provided at checkout and applicable consumer law.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us with your order information so we can investigate and provide an appropriate solution in accordance with applicable consumer law.

Contact

If you have questions about shipping or your order, please contact us using the contact information provided on our store.